Norfolk Bowen Therapy Website and Facebook Privacy Policy

Norfolk Bowen Therapy is referred to within this policy as the abbreviation NBT.

This General Data Protection Regulation (GDPR) privacy policy informs you what personal information Jules Wilson of Norfolk Bowen Therapy gathers the website www.norfolkbowentherapy.co.uk, why and what your rights are.

What information is collected:

Your name, email address and phone number (contact details) and your reason for contacting Norfolk Bowen Therapy. When contacting NBT via Facebook the information collected is your Profile name and photo and the information you provide in your message.

The purpose of collecting this information:

The information is gathered via the website/Facebook page to allow NBT to contact you and respond to your enquiry.

What is done with this information:

Once your enquiry has been responded to this information will be deleted unless necessary to retain to add to your treatment record to provide the most effective treatment.

NBT will NOT share your information with anyone else without consented permission or unless required to do so by law.

Your information will NEVER be sold to a third party and no data is held on mobile devices unless secured with a pin number/finger print recognition. No mobile devices are left unattended. In the event of lost/stolen mobile device it will be locked remotely to prevent third parties accessing any held data.

All computers/laptops and tablets are locked with pass codes. Only individuals with permission to read notes can access this data.

The security of your information:

NBT is committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, appropriate technical, physical and managerial procedures to safeguard and secure the information collected from you is in place.

Cookies

Like many other websites, www.norfolkbowentherapy.co.uk uses Google Analytics. This is used to collect information about how visitors (you) use our site. The cookies collect information in an anonymous form including:

•    The number of visitors to the site
•    When visitors have come to the site from
•    The pages they visited
•    How long you are visiting the site
•    What kind of computer you are using

To opt out of Google Analytics see visit  https://tools.google.com/dlpage/gaoptout

Links to other websites:

This website may contain links to other websites of interest and relevance. However NBT has no control over these sites and therefore cannot be responsible for the protection and privacy of any information you go on to provide. Always read their privacy policy and make sure you are happy before disclosing any information.

Your rights in relation to your personal information collected and held:

• The right to be informed:
  To know how your information will be held and used (this policy).
• The right to access:
  To see NBT’s records of your personal information, so you know what is held about you and can verify it.
• The right to rectification:
  To tell NBT to make changes to your personal information if it is incorrect or incomplete.
• The right to erasure (also called “the right to be forgotten”):
  For you to request NBT to erase any information they hold about you.
• The right to restrict processing of personal data:
  You have the right to request limits on how NBT uses your personal information.
• The right to data portability:
  Under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
• The right to object:
  To be able to tell NBT you don’t want it to use certain parts of your information, or only to use it for certain purposes.
• Rights in relation to automated decision-making and profiling.
• The right to lodge a complaint with the Information Commissioner’s Office:
  To be able to complain to the ICO if you feel that your details are not correct, being used in a way you have not given permission for, or being stored when there is no need.

Our details:

The Data Controller in respect to this website is Jules Wilson of Norfolk Bowen Therapy, 9 Manor Road, Cantley, Norwich, NR13 3SD. If you wish to exercise any of your rights under this policy, you can contact the data controller in writing (to the address above) or by sending an email to jules@norfolkbowentherapy.co.uk.

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made May 16, 2018.